CyanSunAbout
About CyanSun
CyanSun is a Shenzhen-based paper cup and packaging partner. We coordinate vetted cup factories for custom printed cups, lids and sleeves, and keep one English-speaking contact from dieline to delivery.
Who We Are
We are not a marketplace and we are not a catalogue of unrelated suppliers. We work on a small number of packaging projects where the details matter: a cup that has to survive a hot latte, a cold cup that has to survive condensation, a sleeve that has to grip without creasing. The factory is a partner; the project management, artwork checks and quality control are ours.
What We Do
- Custom printed paper cups for coffee, tea, ice cream and food service.
- Lids, sleeves, straws and carriers consolidated with the cup order.
- Takeaway packaging: kraft cups, soup containers and printed cartons.
- Prepress, dieline checks, samples and export documentation.
How We Work
- Brief: size, quantity, material, printing, destination and date.
- Dieline and artwork check before plates or samples.
- Sample: digital and, where needed, printed on the final stock.
- Production: scheduled with the partner factory and checked against the approved proof.
- Quality control: print, forming, leak, lid fit and packing checks.
- Shipping: FOB, CIF or DDP, with carton marks and multi-address support.
Quality Control
Every project has a small set of critical checks. For cups, that means board and coating, print colour, rim and bottom leak, lid fit and carton count. For sleeves, it means board weight, cut accuracy and grip on the filled cup. We inspect before packing and share photos or a report when the order warrants it.
How We Choose Partner Factories
We do not keep a catalogue of every factory that sends us a price list. A partner factory has to pass a short audit before we put a customer order through it: the right cup sizes and wall types, a food-contact file for the materials it actually runs, a sample that matches the spec, enough capacity for the season, and export packing that survives a container.
- Cup range: sizes, wall types and lid families we can actually quote.
- Current food-contact documents for the board and coating.
- Sample quality and consistency across a short run.
- Capacity and lead time in the buyer's peak season.
- Export packing, carton marks and loading experience.
- A named contact who answers technical questions in English.
What We Do Not Do
We are not a marketplace, and we do not pretend every product is made in one building. We also do not print a certification logo without the current certificate, or promise a customs outcome we cannot control. If a project is outside our cup or takeaway packaging scope, we will say so before you spend time on a sample.
Compliance
We can provide the current FDA or EU food-contact declarations, migration test reports, PFAS-free statements and FSC documents for the exact material on request. We do not claim a certification until the current certificate is on file. The importer or brand owner remains responsible for the final market claim; we help you assemble the file.
Why One Project Manager
A cup order touches the cup factory, the printer, the lid supplier, the sleeve printer and the forwarder. Passing those conversations between departments is where delays and mistakes happen. One contact who owns the dieline, the sample, the production schedule and the shipping plan keeps the order coherent.
Where We Ship
We ship worldwide from Shenzhen. Most orders go by sea; samples and urgent top-ups can go by air. We can deliver to a warehouse, a 3PL, a roastery or a retail DC, and split cartons across more than one address.
How an Order Runs, Week by Week
Most first orders follow the same sequence. The dates below are working days from the moment we have your complete specification, not from the first email.
| Stage | When | What you receive |
|---|---|---|
| Quote | Within one business day | Price, MOQ, lead time and coating options |
| Dieline and artwork check | Days 1-3 | The correct template and a list of file issues |
| Sample | Days 3-10 | A physical cup, plus a lid if the lid is part of the order |
| Production | Days 10-35 | Production photos before packing |
| Inspection and shipping | From day 35 | Inspection report, packing list, shipping documents |
The two stages that most often slip are the artwork check and the sample courier. Both depend on you rather than the factory, so sending a print-ready file and a courier account on day one is usually worth more than any chasing later.
FAQ
Frequently Asked Questions
Are you a factory or a trading company?
We are a Shenzhen-based print and packaging partner working with vetted factories. You get factory-direct production and one project manager for the order.
Where are you located?
Shenzhen, Guangdong, China. We ship worldwide.
What is your MOQ?
Digital paper cups typically start around 5,000 per design; flexo around 30,000. Lids, sleeves and packaging have different minimums; send the spec.
Can you handle multi-address shipping?
Yes. We can split cartons across multiple addresses and provide a packing list per destination.
Do you work with small brands?
Yes. Digital runs from 5,000 cups per design exist for small and mid-size brands, and a paid sample is usually the sensible first step before a first order.
Can you provide FDA/EU documents?
We can provide the current documents for the exact material on request. The importer remains responsible for the final claim.