Privacy Policy

Who we are

This website is operated by Shenzhen Qingyuan Tech Co.,Ltd (brand CyanSun), Shenzhen, Guangdong, China. For privacy questions, email max@cyansuntech.com.

What we collect

Information you send us: name, company, email, phone, delivery country, product specifications and any files you attach. We use it to answer your enquiry, prepare a quote and manage an order.

Technical information collected automatically: IP address, browser and device type, pages viewed, referring site and approximate location. This is collected through analytics cookies only if analytics is enabled on this site.

Cookies and analytics

We may use Google Analytics 4 and Microsoft Clarity to understand how the site is used. These set cookies such as _ga, _ga_<id>, _clck and _clsk. Clarity records anonymised session interactions; form fields are masked.

You can block cookies in your browser, use Google Analytics opt-out, or visit the Microsoft privacy page. Blocking cookies does not prevent you from requesting a quote.

How we use it

To reply to enquiries, prepare quotations and samples, arrange production and shipping, prevent spam and abuse, and improve the website. We do not sell personal data.

Sharing and transfers

We share data only with service providers that help us operate: email and hosting providers, analytics providers, factories and freight forwarders where needed to fulfil an order. Some providers are outside your country, including in China and the United States.

Retention

Enquiry and quotation records are kept for up to 24 months. Order and shipping records are kept as long as required for tax and customs. Analytics data is kept for 14 months where the provider allows it to be configured.

Your rights

Depending on where you live, you may have the right to access, correct, delete or port your data, to object to processing, or to lodge a complaint with a supervisory authority. Email max@cyansuntech.com and we will respond within 30 days.

Changes

We may update this policy when the site or the law changes. The date at the top of the page shows the current version.